❓ Frequently Asked Questions (FAQ)

Q: Do you provide free site visits and quotations?

A: Yes! We provide a free initial consultation and site survey across KL, PJ, and Shah Alam. We will measure your space, discuss your design preferences, and give you an itemized, transparent quotation with absolutely no hidden fees.

Q: How do you ensure your renovations are “Long Lasting”?

A: We never cut corners on foundational works. For example, we use double-layer waterproofing chemicals in bathrooms to prevent future leaks, premium grade piping to avoid burst walls, and high-quality materials (like quartz and plywood with laminate) that hold up against everyday wear and tear.

Q: Will you help with local council (DBKL/MBPJ/MBSA) renovation permits?

A: Absolutely. If your project involves structural modifications or extensions that require local authority approvals, we can connect you with registered draftsmen/architects and guide you through the submission paperwork to ensure everything complies with local laws.

Q: What are your payment terms?

A: We practice secure, milestone-based payments. You pay a standard initial deposit to kick start materials and scheduling, followed by progressive payments only after specific stages of work (like hacking, piping, or tiling) are successfully completed and inspected.

Q: Do you offer a warranty on your workmanship?

A: Yes, all our major renovation projects come with a dedicated defect liability warranty period. If any issues arise regarding our workmanship during this period, our team will come back and fix it promptly at no extra cost to you.